Zoom Communications, Inc.
ZM · NASDAQ
Company research
Zoom Communications, Inc. (NASDAQ: ZM) is a San Jose, California-based technology company that provides an Artificial Intelligence-first, open work platform designed to facilitate human connection and collaboration across the Americas, Asia Pacific, and EMEA regions. Founded in 2011 by Eric S. Yuan and formerly known as Zoom Video Communications, Inc., the company has evolved from a video conferencing solution into a comprehensive AI-powered collaboration ecosystem, offering a broad suite of products including Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Contact Center, Zoom Rooms, Zoom Webinars, and Workvivo, among others. Operating on a software-as-a-service (SaaS) subscription model with both free and paid tiers, Zoom serves a diverse range of customers spanning individuals, enterprises, educational institutions, government organizations, and industries such as healthcare, finance, retail, and manufacturing. With approximately 7,412 full-time employees and a market capitalization of approximately $25.4 billion, Zoom continues to demonstrate strong AI monetization through customer consolidation and operational efficiency, reporting a non-GAAP operating margin of 41.1%.
Research reports
StrongBuyAnalytics · July 16, 2026ZM Stock Analysis & Forecast (2026)
AI-powered boutique StrongBuyAnalytics assigns ZM a 92% Strong Buy score, highlighting exceptional gross and net margins, strong return on equity, minimal leverage and a bullish 12‑month fundamental outlook, while noting that current P/E and EV/FCF levels look attractive relative to the company’s profitability profile and analyst consensus targets.
Ultra Stock Analysis Pro · May 23, 2026Zoom Communications, Inc. (ZM) – Comprehensive Analyst ReportUltra Stock Analysis Pro’s May 2026 report recommends holding existing ZM positions, citing a backtested win rate of 45.5%, roughly 5.7% upside to the $111.65 consensus target, moderate revenue and earnings growth, strong operating margins and ~78% institutional ownership, but emphasizing that the current risk/reward (0.38:1) and only modest upside justify a conservative, market‑weight posture rather than aggressive buying.
Capital Blueprint (Substack) · May 16, 2026Zoom Video Communications (ZM) — Deep Analysis ReportCapital Blueprint’s May 2026 deep-dive frames Zoom as a high‑margin “financial fortress” with ~$7.8B net cash, strong free cash flow and real momentum in Contact Center and Phone, but argues that the entire thesis hinges on net revenue retention recovering above 100%, stressing that current ~98% NRR implies a managed decline in the core Meetings franchise and that upside is strictly conditional on mix shift and NRR improvement not yet evidenced.
Zacks Investment Research · January 12, 2026Zacks Equity Research Report for ZM (Outperform)Zacks’ January 2026 equity research report rates ZM Outperform with a $94 6–12‑month price target, highlighting solid Q3 FY2026 results (3.6% revenue growth and EPS beat), operating margin expansion above 40%, robust free cash flow around $1.5B and continued growth in high‑value enterprise customers, while noting that growth is decelerating from pandemic highs and competition from Microsoft Teams and other unified communications platforms remains a key overhang.
Zacks Investment Research · December 26, 2025Zacks Equity Research Report for ZM (Neutral)The December 2025 Zacks report maintains a Neutral long‑term recommendation on ZM with the same $94 target, reiterating strengths such as expanding enterprise customer base, AI‑driven product innovation, margin expansion and a cash‑rich, debt‑free balance sheet, but stressing mounting competitive pressure, legal and regulatory risks, foreign‑exchange headwinds and concerns about deteriorating cash-generation efficiency that could constrain future valuation re‑rating.